Shipping
STANDARD SHIPPING IS FREE FOR ALL DOMESTIC ORDERS.
To ensure you receive your products as soon as possible, we dispatch orders received before 5pm EST the very same day (applies to orders received Monday to Saturday, and excludes Public Holidays). We ship from our warehouse in California and delivery time is 3-5 calendar days depending on your location.
Express Shipping
Our $5.95 Express Shipping charge applies and delivery time is 2-3 business days.
International Shipping
We ship worldwide to all countries via USPS, both standard ($7.99 for Canada, $11.95 for other countries) and express ($39.95) services are available at checkout.
Delivery time is between 10 and 14 days (Standard service).
Returns
We accept all returns within 14 days of delivery. Please contact info@actifproducts.com with your order number to initiate return.
Q&A
| 1. Q: | Do I need to pay sales tax? |
| A: | No, there is no sales tax on our website. |
| 2. Q: | What are the accepted payment methods? |
| A: | We accept all Credit Cards and Paypal. |
| 3. Q: | Do you accept international orders? |
| A: | Yes, we ship to almost all countries in the world (Except: Mexico, Chile, United Arab Emirates). |
| 4. Q: | Can I pay over the phone? |
| A: | We don’t accept any payment over the phone. |
| 5. Q: | Is my payment on your site secure? |
| A: | All payments on our website are safe, secured, and encrypted. |
| 6. Q: | How can I track my order? |
| A: | All orders are shipped via USPS or UPS with tracking numbers. We will email you the tracking number within 1 business day. |
